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PAYMENT & REFUND POLICY

PAYMENT & REFUND POLICY

PAYMENT & REFUND POLICY

Momscollections.com's objective is to make shopping easier and convenient for its customers by providing them with the most accessible yet practically convenient options of payment and refund. Our team at Momscollections.com makes sure that its customers benefit from our services to the maximum extent possible, hence we have put together these points to make it easier to understand the payment and refund policy of Momscollections.com.

Upon dealing with Momscollections.com you agree that you have read, understood, and agreed on our payment and refund policy.

(In this document terms such as, You, Your, User, Customer, Client, They, are referred to people using our services. Whereas terms such as, We, Our, Us, are referred to Momscollections.com.)

 

PAYMENT

Currently, we are only offering cash on delivery (COD) option of payment for our customers.

We will be introducing various other payment options very soon including, JazzCash, Easypaisa, etc.

In case a payable amount against an order is PKR 15000/- or above, then a 10% advance of the total payable amount is required to be paid before the delivery of the product. Customer service will assist in making advance payments through a feasible mode of payment.

Payments made through credit or debit cards are secured by Secure Socket Layer (SSL).

We don't store any credit or debit card number, security codes (CVV), or any other information that can be a security risk.

 

REFUND

If you have selected cash on delivery option against your order, then there shall be no need for a claim of a refund.

For payments made in advance through online payment options, the refund will be made to the same account and through the same mode of payment as received; only if the conditions meet our terms and conditions.

A refund against an order can only be claimed or made once for each order.

The refund is subject to being provided with a valid reason. Momscollections.com can reject any refund claim of an order that doesn't provide a reason or a valid reason.

In case of a refund claim against a canceled order, Momscollections.com must be informed regarding the cancelation before the delivery of the order.

Momscollections.com holds the right to make amendments in its Payment and Refund Policy at any time.